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Building an AI Agent Takes Days. Making It Actually Work Takes Much Longer

Building an AI Agent Takes Days. Making It Actually Work Takes Much Longer

2026-04-07

Blog

Beyond ROI: Why NPS and Customer Satisfaction Define LTV on WhatsApp

Beyond ROI: Why NPS and Customer Satisfaction Define LTV on WhatsApp

2026-03-15

Blog

The Role of AI in Item Selection for Supermarkets and Pharmacies

The Role of AI in Item Selection for Supermarkets and Pharmacies

2026-02-16

Blog

Integrated Customer Journey: How Conversational Automation Is Eliminating Silos in Digital Retail

Integrated Customer Journey: How Conversational Automation Is Eliminating Silos in Digital Retail

2026-01-27

Blog

AI to Reduce Abandoned Carts: How to Recover Revenue in Digital Retail

AI to Reduce Abandoned Carts: How to Recover Revenue in Digital Retail

2026-01-16

Blog

Why Retailers Lose Revenue by Separating Digital Operations from Customer Support

Why Retailers Lose Revenue by Separating Digital Operations from Customer Support

2026-01-09

Blog

AI Agents vs. Chatbots: Which Technology Does Brazilian Retail Need to Adopt?

AI Agents vs. Chatbots: Which Technology Does Brazilian Retail Need to Adopt?

2026-01-02

Blog

The Importance of AI Governance When Applying AI in Retail

The Importance of AI Governance When Applying AI in Retail

2025-12-30

Blog

How AI Reduces Customer Service Costs Without Losing Customer Satisfaction

How AI Reduces Customer Service Costs Without Losing Customer Satisfaction

2025-12-22

Blog

WhatsApp as a Sales Channel: How to Transform Conversations into Revenue

WhatsApp as a Sales Channel: How to Transform Conversations into Revenue

2025-12-15

Blog

From Click to Cart: Eliminating Friction in the Purchase Funnel with a Digital Concierge

From Click to Cart: Eliminating Friction in the Purchase Funnel with a Digital Concierge

2025-12-09

Blog

5 Practices to Facilitate the Adoption of Conversational AI in Retail

5 Practices to Facilitate the Adoption of Conversational AI in Retail

2025-12-01

Blog

The New Role of AI on WhatsApp During Black Friday

The New Role of AI on WhatsApp During Black Friday

2025-11-30

Blog

Why Human Expertise Is Essential for the Success of Artificial Intelligence in Retail

Why Human Expertise Is Essential for the Success of Artificial Intelligence in Retail

2025-11-24

Blog

The Difference Between Real AI and Deterministic Automations in Sales Closing

The Difference Between Real AI and Deterministic Automations in Sales Closing

2025-11-19

Blog

Say Goodbye to Lost Coding Agents: Introducing Yellhorn MCP

Say Goodbye to Lost Coding Agents: Introducing Yellhorn MCP

2025-08-19

Engineering

When Your AI Agent Lies to You: Tackling Real-World LLM Hallucinations

When Your AI Agent Lies to You: Tackling Real-World LLM Hallucinations

2025-04-10

Engineering

Commit your code in style with git.emoji

Commit your code in style with git.emoji

2025-01-02

Engineering

Errors, Errors Everywhere: How We Centralized and Structured Error Handling in Go

Errors, Errors Everywhere: How We Centralized and Structured Error Handling in Go

2024-12-05

Engineering

4 Steps to Improve Your WhatsApp Business Reputation

4 Steps to Improve Your WhatsApp Business Reputation

2024-11-14

Blog

Sofia V3: Next Generation Conversational Sales AI

Sofia V3: Next Generation Conversational Sales AI

2024-10-24

Engineering

Implement a Distributed State Machine with Redis to Migrate Billions of Records

Implement a Distributed State Machine with Redis to Migrate Billions of Records

2024-10-22

Engineering

Launching vs. Landing: Why Product Landings Matter More Than Launches

Launching vs. Landing: Why Product Landings Matter More Than Launches

2024-10-08

Engineering

Connectly AI: Culture Trumps Strategy

Connectly AI: Culture Trumps Strategy

2024-10-04

Engineering

Upgrade your scripts using 'direnv' and 'run' script

Upgrade your scripts using 'direnv' and 'run' script

2024-07-24

Engineering

What's the rage about RAG?

What's the rage about RAG?

2024-02-06

Engineering

Holiday Text Messages

Holiday Text Messages

2022-10-26

Blog

The Ultimate WhatsApp Marketing Guide

The Ultimate WhatsApp Marketing Guide

2022-10-06

Blog

How to Create a WhatsApp Marketing Strategy

How to Create a WhatsApp Marketing Strategy

2022-10-06

Blog

Will Conversational Commerce Be the Next Big Thing in Online Shopping?

Will Conversational Commerce Be the Next Big Thing in Online Shopping?

2022-08-29

Blog

The Quest to Digitize the Supply Chain Industry

The Quest to Digitize the Supply Chain Industry

2022-04-27

Case Study

The Pitch Deck This Startup That Helps Companies Reach Customers on Messaging Apps Is Using for Its Series A After Raising $4 Million

The Pitch Deck This Startup That Helps Companies Reach Customers on Messaging Apps Is Using for Its Series A After Raising $4 Million

2022-04-18

Newsroom

All Dev Teams Write Documentation. But Do Users Read It?

All Dev Teams Write Documentation. But Do Users Read It?

2022-03-31

Blog

How This Fintech Is Using WhatsApp to Gain New Customers

How This Fintech Is Using WhatsApp to Gain New Customers

2022-03-21

Case Study

Endeavor Greece Names Connectly One of 18 Most Promising Companies

Endeavor Greece Names Connectly One of 18 Most Promising Companies

2022-02-23

Newsroom

Promoting Your Business on WhatsApp Is an Art. Have You Mastered It?

Promoting Your Business on WhatsApp Is an Art. Have You Mastered It?

2022-02-16

Blog

How Treinta Uses Messaging to Help Latin America's Microenterprises Grow and Prosper

How Treinta Uses Messaging to Help Latin America's Microenterprises Grow and Prosper

2022-02-14

Case Study

Is Messaging the Future of the Personalized Customer Experience?

Is Messaging the Future of the Personalized Customer Experience?

2022-02-09

Newsroom

How ISA Lab Uses Connectly's Smart Messaging Platform to Keep Patients Healthy, Safe and Informed

How ISA Lab Uses Connectly's Smart Messaging Platform to Keep Patients Healthy, Safe and Informed

2022-01-31

Case Study

4 Reasons Why Messaging Is the Best Channel for Attracting, Converting and Retaining Customers

4 Reasons Why Messaging Is the Best Channel for Attracting, Converting and Retaining Customers

2022-01-03

Newsroom

Feature Spotlight: Automated Alerts & Notifications

Feature Spotlight: Automated Alerts & Notifications

2021-12-01

Product

Connectly.ai Becomes a WhatsApp Business Solutions Provider

Connectly.ai Becomes a WhatsApp Business Solutions Provider

2021-10-25

Newsroom

Feature Spotlight: Widget & Inbox

Feature Spotlight: Widget & Inbox

2021-10-19

Product

The TL;DR on Forbes Small Business Summit

The TL;DR on Forbes Small Business Summit

2021-10-12

Newsroom

CommerceNext Revealed These 3 Actionable Insights

CommerceNext Revealed These 3 Actionable Insights

2021-10-01

Newsroom

These 3 Themes from National Small Business Week Are Here to Stay

These 3 Themes from National Small Business Week Are Here to Stay

2021-09-23

Newsroom

Why You Should Bring Digital And Customer Experience Initiatives Together

Why You Should Bring Digital And Customer Experience Initiatives Together

2021-07-12

Newsroom

WhatsApp: The Future of Business

WhatsApp: The Future of Business

2021-01-11

Newsroom