Connectly.ai Becomes a WhatsApp Business Solutions Provider

Connectly.ai, a conversational commerce company that simplifies how message-first businesses transform connections into revenue, has been selected as a WhatsApp Business Solutions Provider for customer support and time-sensitive notifications.

Behavioral shifts in communication and shopping habits have driven consumer demand for omnichannel experiences. Businesses have increasingly adopted customer-preferred messaging channels to maintain direct relationships.

Through its new BSP designation, Connectly expanded offerings to include WhatsApp-specific tools giving small and medium businesses expedited access to the WhatsApp Business API. The platform enables automated alerts and notifications while centralizing messages from WhatsApp, SMS, Facebook Messenger, and Instagram.

CEO Stefanos Loukakos stated: "This news supports our quest to build infrastructure that enables SMBs to use business messaging as their integrated solution."

Connectly's new capabilities include user interface development, dashboards, AI-powered suggestions, CRM integration, customer segmentation, campaign activation, and in-thread payment solutions. The company also gained early access to WhatsApp beta releases and messaging cost efficiencies.

With over 2 billion WhatsApp users globally, businesses can now connect with customers through their preferred channel while automating sales workflows and post-order follow-up.

Read more on Business Wire — For inquiries: contact@connectly.ai