Reply faster, solve smarter, and stay in control — all from one omnichannel inbox.
✓ 2x your team's capacity
✓ ~52% faster resolutions
✓ Higher satisfaction scores
150+ clients, 15+ industries, 20+ countries
From your help center, past tickets, and tone of voice — our agents continuously learn and adapt to speak in your brand's voice, with expert-level answers.
Support reps get real-time help — suggested responses, past conversation summaries — so they can focus on people, not busywork.
Goes beyond answering questions — Inbox guides conversations toward bookings, resolutions, and sales.
If customers stall or agents drop, AI steps in — no ticket dies quietly.
Understand customer tone and friction — without sending surveys.
AI predicts intent and urgency to send tickets to the right person — fast, no misfires.
Tag tickets and assign topics to route conversations to the right agent — no chaos, no missed messages.
"Connectly has significantly improved the quality of our communication via WhatsApp. In addition to a robust and intuitive platform, the biggest difference lies in the team: always helpful, agile and committed to our success. From the beginning, we have been closely monitored, with clear guidance and excellent support. We have automated processes, strengthened our relationships with our customers and gained efficiency. I recommend them with complete confidence."
Raphael Zollner
CRM Analyst | Growth
See response times, resolution speed, and trends — across every channel, live.
AI gathers required info upfront so your team can jump straight to solving.
Sync tickets, update records, and trigger workflows.
Resolve similar issues in bulk. AI drafts replies and clears your queue fast.
WhatsApp, SMS, and Instagram — handled together in a shared AI-powered inbox.
AI translates in real time without losing meaning, tone, or urgency.
High-value leads, urgent issues, and common questions are automatically sorted.
The UI is clean, simple, and built for speed — no training needed.
Off-hours? AI adjusts behavior automatically, so coverage never drops.
See response times, resolution speed, and trends — across every channel, live.
See how many tickets each agent handled, resolved, and how fast they responded.
We surface the most frequently asked questions so you know where to automate next.
Track the words, topics, and patterns your customers bring up most.
Get a clear view of what AI resolves — and where humans still step in.
Dive into past chats. Search, filter, and audit any interaction — instantly.
Handle every ticket faster, smarter, and more consistently — all in one AI-powered Inbox.
"With Connectly we had 80% less rider issues thanks to their WhatsApp automation. I can't recommend it enough!"
Aspa Lekka
COO & Founder
Talk to a Connectly expert and get a plan that fits. See what's possible—in 30 minutes.
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